Frequently Asked Question
Do you sell to both retail and wholesale customers?
Yes! We proudly serve individual shoppers and businesses. Retail customers can shop directly from our site, while wholesale buyers can register for exclusive pricing and bulk options.
How do I apply for a wholesale account?
Simply visit ourWholesale Registrationpage and complete the form. Our team will review your application and respond within 1–2 business days.
Do you offer bulk discounts?
Absolutely! Wholesale buyers enjoy tiered discounts based on volume. Retail customers can also benefit from seasonal promos and bundle deals.
How long will my order take to arrive?
Retail orders typically ship within 1–3 business days. Wholesale fulfillment depends on order size but usually ships within 2–5 business days. You’ll receive tracking info as soon as your order ships.
What if I have an issue with my order?
Customer satisfaction is our priority. If you encounter any issues, please contact our support team at celina@kingjumper.com, and we’ll assist you promptly.
Do you ship internationally?
Currently, we ship within the United States. For large international wholesale orders, please contact us directly to explore custom shipping arrangements.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Wholesale buyers with approved terms may also use purchase orders or pay via invoice.